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Precise Booking Services ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.precisebookingservices.com and our bookkeeping services.

We may collect the following information when you engage with our services or fill out our website contact form:

• Personal Information: First name, last name, phone number, and email address.
• Service Information: Details you provide in your message about the services you are interested in.
• Financial Information: Bookkeeping records, payroll data, GST/PST information, year-end reports, and other accounting-related materials you provide for our services.
• Technical Information: IP address, browser type, operating system, and browsing data collected via cookies or analytics tools.

We use collected information to:

• Provide services: Deliver and manage bookkeeping, payroll, GST/PST filing, year-end preparation, and related services.
• Respond to inquiries: Answer questions submitted through our contact form.
• Client communication: Send updates, confirmations, and service-related notifications.
• Compliance: Meet legal and regulatory requirements, including CRA communications.
• Service improvement: Enhance our website functionality and the quality of our services.

Precise Booking Services processes personal information under the following lawful bases:

• Performance of a contract: To deliver bookkeeping, payroll, GST/PST filing, year-end preparation, and related services you request.
• Legal obligations: To meet tax, payroll, and record-keeping requirements, including responses to the Canada Revenue Agency (CRA).
• Legitimate interests: To operate, secure, and improve our services, maintain client relationships, and prevent fraud, provided these interests are not overridden by your rights.
• Consent: When you voluntarily provide information via our website or otherwise. You may withdraw consent at any time without affecting prior processing.

We do not sell or rent your information. We may share information only as described below and with appropriate safeguards:

• Authorized personnel: Employees and contractors who need access to perform their duties and are bound by confidentiality obligations.
• Service providers: Vendors that support our operations (e.g., cloud hosting, IT support, secure storage, and accounting platforms such as Sage and QuickBooks) under written agreements.
• Government and regulators: When required by law or to comply with requests from authorities, including the CRA.
• Professional advisors: Lawyers, accountants, and insurers for compliance, advice, or defense of claims.
• Business transactions: In connection with a merger, sale, or reorganization, subject to continued confidentiality and applicable law.

We retain bookkeeping and financial data only for as long as necessary to fulfill service obligations and comply with legal and tax requirements. After retention periods, data will be securely deleted or anonymized.

We apply technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Subject to applicable law, including PIPEDA and provincial privacy laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your information where permitted by law and subject to our legal retention duties.
• Restriction/Objection: Ask us to limit or object to certain processing activities, including direct marketing.
• Portability: Request your information in a structured, commonly used, machine-readable format where technically feasible.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial authority.

To exercise these rights, contact us at bookkeeping.precise@gmail.com

Our website may use cookies or analytics tools to improve your browsing experience. You can adjust your browser settings to refuse or manage cookies.

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

If your data is transferred outside of Canada, we will ensure appropriate safeguards are in place.

We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Updates will be posted here with a new "Last Updated" date.

If you have questions about this Privacy Policy or our data practices, contact us at:

• Business Name: Precise Booking Services
• Location: Kelowna, BC, Canada
• Email: bookkeeping.precise@gmail.com
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